What if the AI gets something wrong?
Every entry is propose and confirm. Nothing books to QuickBooks without your yes, and there is an undo. On Penni Pro, a certified pro also reviews your books every month and signs off, so a second set of eyes is built in.
What happened to Bench customers will not happen to me?
It cannot, structurally. Penni writes to your QuickBooks, not to our platform. Cancel any time and your books are exactly where they always were. No data hostage, ever.
Why is this cheaper than hiring a bookkeeper?
Because the AI does the hours and the pro does the judgment. You stop paying human rates for data entry, and pay them only for what humans are actually best at.
Is a real person available if I need one?
Yes, on every tier. On Penni you can ask for a pro any time. On Pro and CFO they are already on your account, and Penni herself answers 24/7 with your pro replying within one business day.
Do you file my taxes?
Pro gets you a tax-ready year-end handoff your preparer will love. CFO adds an annual tax planning session with a partner CPA or EA. Filing is available as an add-on.