These Terms of Service ("Terms") govern your use of Penni ("Service"), operated by Penni ("we", "us", or "our") at penni.so. By using Penni, you agree to these Terms. If you do not agree, do not use the Service.
1. Description of Service
Penni is an AI-powered bookkeeping and financial operations service for small businesses. It connects to your accounting platform and Gmail to automate expense categorization, invoice tracking, cash flow monitoring, and tax deadline reminders. Today Penni integrates with QuickBooks Online; additional accounting platforms are in development.
2. Eligibility
You must be at least 18 years old and have authority to bind the business entity you represent. By using Penni, you confirm that you meet these requirements.
3. Account & Access
- You are responsible for maintaining the security of your account credentials and connected accounts.
- You must provide accurate information during onboarding and keep it current.
- You are responsible for all activity that occurs under your account.
4. Acceptable Use
You agree not to:
- Record false, fraudulent, or misleading financial information, or use Penni to misrepresent the nature, amount, or purpose of any transaction
- Use Penni to evade taxes, commit tax fraud, or violate any tax law or regulation
- Use Penni for any unlawful purpose or in violation of any applicable laws
- Attempt to reverse engineer, decompile, or extract the underlying AI models or code
- Use Penni to process data belonging to individuals without their consent
- Attempt to overload, disrupt, or circumvent the security of the Service
- Resell or sublicense access to Penni without our written permission
5. Connected Third-Party Services
Penni integrates with QuickBooks Online, Gmail, Twilio (SMS), and Slack. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for changes to third-party APIs that affect Penni's functionality.
By connecting your accounts, you authorize Penni to access and act on your behalf within the permissions you grant. You can revoke this access at any time.
6. Subscription & Billing
- Penni is offered on a monthly subscription basis. Current pricing is listed at penni.so.
- Subscriptions renew automatically each month unless cancelled.
- You may cancel at any time. Cancellation takes effect at the end of the current billing period, no refunds for partial months.
- We reserve the right to change pricing with 30 days' notice to active subscribers.
7. Not a Financial Advisor
Penni automates bookkeeping tasks but is not a licensed accountant, financial advisor, or tax professional. Nothing in the Service constitutes financial, tax, or legal advice. Always consult a qualified CPA or advisor for tax interpretation and financial decisions.
You are responsible for the accuracy of your books and the completeness of your tax filings. Penni is a tool, final review and responsibility rest with you.
Penni records entries under your direction and, where applicable, upon your confirmation. You are responsible for the accuracy and truthfulness of the information you provide and confirm, and for maintaining all documentation required by law, including receipts, invoices, and supporting records, regardless of whether an entry was recorded through Penni. Penni does not retain, guarantee, or substitute for legally required documentation.
8. Data & Privacy
Our collection and use of your data is described in our Privacy Policy, which is incorporated into these Terms by reference.
9. Intellectual Property
The Penni name, logo, website, and underlying technology are our intellectual property. Your data remains yours. We claim no ownership over your financial records, business information, or content.
10. Disclaimers
The Service is provided "as is" and "as available." Penni uses artificial intelligence, which can produce errors, including incorrect categorizations, miscalculations, or inaccurate summaries. We do not warrant that Penni will be error-free, uninterrupted, or produce perfectly categorized books. You are responsible for reviewing all output for accuracy before relying on it or confirming any action.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by law, Penni's total liability to you for any claims arising from use of the Service will not exceed the amount you paid us in the 3 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
You specifically acknowledge that we are not liable for any tax penalties, interest, fines, audit costs, or similar consequences resulting from errors in your financial records, missing documentation, inaccurate information you provided, or your tax filings.
12. Indemnification
You agree to indemnify and hold Penni harmless from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
13. Termination
Either party may terminate the relationship at any time. We may suspend or terminate your access if you violate these Terms or engage in conduct harmful to us or other users. Upon termination, your access ends and we will handle your data per our Privacy Policy.
14. Changes to Terms
We may update these Terms as the Service evolves. We'll notify active users of material changes via SMS, Slack, or email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.
15. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Florida.
16. Contact
Questions about these Terms? Email connor@penni.so. We respond within 24 hours on weekdays.